We accept large suitcases as long as they are wrapped in our special heavy duty suitcase covers for protection. The size and weight limits for suitcases are 78cm x 55cm x 35cm and 30kg.
Please use the cardboard packaging materials provided to protect wheels and handles and pad out any gaps around the suitcase.*
Our storage and shipping boxes are provided free of charge and so we do not normally accept customers' own boxes for storage and shipping. If you have a compelling reason to use your own storage or shipping boxes then please call us. When we do accept customer's own storage or shipping boxes they are uninsured and subject to additional terms and conditions.
* Please note that suitcase covers are for suitcases ONLY. Suitcase covers found to contain items other than suitcases and cardboard padding will be re-packed at our standard rates (see the avoidable charges section).
If you want to buy boxes and packing materials we can sell them to you, subject to availability, at a rate of £10+VAT per box, £3+VAT per roll of packing tape, plus £15+VAT for delivery. Please call to order.
Some of the towns and cities we serve
Some of the countries we ship to
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